1. Acceptance of Terms

By accessing this website, contacting The True Creators, requesting services, submitting a partnership application, or using our digital support services, you agree to these Terms and Conditions.

2. Services Provided

The True Creators provides website design, website development, digital presence development, hosting support, website maintenance, debugging, minor updates, technical management, CRM/reporting support, and digital growth partnership services.

Service scope may vary depending on the selected plan, proposal, written agreement, partnership model, or custom arrangement.

3. Shared-Growth Partnership Model

The True Creators may offer a Shared-Growth Digital Partnership Model for eligible entrepreneurs, startups, creators, and businesses.

Under this model, services may be provided with reduced upfront barriers in exchange for agreed revenue participation, reporting cooperation, and long-term digital collaboration.

• Months 1–6: 10% revenue share
• Months 7–12: 5% revenue share
• Year 2 onwards: 2% revenue share

Final revenue-share terms, calculations, reporting methods, and obligations must be confirmed in a separate written agreement.

4. Payments, Donations & Billing

Payments, contributions, donations, subscriptions, or service fees may be processed through third-party providers including PayU, PayPal, or other approved platforms.

Unless otherwise agreed in writing, payments for digital services, setup work, hosting support, maintenance, custom work, or premium tools may be non-refundable once work has started or third-party costs have been incurred.

5. Domain, Website & Technical Ownership

Unless otherwise agreed, the client retains ownership of their business name, brand materials, content, and domain name.

During active projects or partnerships, The True Creators may receive technical administrator permissions, hosting access, website management rights, or platform access required to provide support, maintenance, security, and digital operations.

6. Standard Support & Service Limitations

Standard support may include:

• Website maintenance
• Bug fixing and debugging
• Minor updates
• Hosting support
• Technical troubleshooting
• Operational website assistance

Mobile app development, major redesigns, enterprise systems, advanced integrations, complex automation, high-transaction infrastructure, and premium third-party tools are not included unless separately agreed.

7. Client Content & Responsibilities

Clients are responsible for ensuring that all text, images, logos, business details, products, services, legal pages, and website content provided to The True Creators are accurate, lawful, and authorised for use.

Illegal, misleading, harmful, infringing, abusive, or unauthorised content is prohibited.

8. Transparency & Reporting

For shared-growth partnerships, clients may be required to provide accurate reporting, operational visibility, CRM records, payment gateway reports, accountant summaries, merchant dashboards, or other agreed verification records.

Misleading reporting, concealment of commercial revenue, unauthorised platform transfer, or serious breach of transparency obligations may result in suspension, termination, or legal action according to the agreement.

9. Privacy & Data Protection

Personal data is handled according to our Privacy Policy. UK data protection is governed by the UK GDPR and Data Protection Act 2018, and India’s DPDP Act 2023 governs digital personal data processing for applicable Indian users. :contentReference[oaicite:0]{index=0}

Privacy information should be clear and explain purposes, retention, sharing, and user rights; this approach follows UK ICO transparency guidance. :contentReference[oaicite:1]{index=1}

10. Confidentiality

Business information, partnership discussions, customer information, revenue reports, technical access details, and commercially sensitive materials must be treated confidentially by all parties.

11. Intellectual Property

Unless otherwise agreed, The True Creators retains ownership of its internal systems, templates, processes, designs, concepts, code libraries, methods, documentation, and business know-how.

Client-owned content, approved brand materials, and domain ownership remain with the client.

12. Limitation of Liability

The True Creators is not liable for indirect losses, loss of profit, business interruption, third-party platform failure, hosting downtime, payment gateway issues, domain provider issues, or damage caused by unauthorised client actions or third-party services.

13. Termination & Exit

Either party may end a service or partnership according to the relevant agreement. Notice periods, final settlements, outstanding revenue-share obligations, technical transfers, and hosting migration procedures may apply.

Serious misconduct, fraud, misuse of services, unlawful activity, or major breach of terms may result in immediate suspension or termination.

14. Force Majeure

The True Creators is not responsible for delays or failures caused by events outside reasonable control, including internet outages, third-party service failure, cyber incidents, legal restrictions, natural disasters, payment provider failure, or hosting disruptions.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated versions may be published on this website. Continued use of the website or services after changes means you accept the updated terms.

16. Governing Law

Unless otherwise agreed in writing, these Terms and Conditions are governed by the laws of England and Wales.

17. Contact Information

For questions about these Terms and Conditions, please contact The True Creators.